Returns & Warranty
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30-Day Money-Back Guarantee
If for any reason you are not 100% satisfied with your Contrology Reformer, simply return it to us within 30 days for a refund (less freight). Guarantee applies to U.S. domestic customers only.
\nNote: In the unlikely event you want to return your Contrology Reformer, please use all original packing materials to return ship your Reformer. Any other packing material will risk damage to Reformer in return shipment. Valid through 12/31/21.
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Limited Warranties
Balanced Body warrants and represents that Contrology products shall be free from defects in materials or workmanship for the duration of the warranty period for such product. This warranty extends only to the original Buyer. At Balanced Body’s sole option, we will repair, replace or refund the purchase price of any defective product covered by the foregoing warranty. Any return of products to us pursuant to the foregoing warranty are sometimes referred to in these Terms and Conditions of Sale as a “Warranty Return.” In order to make a Warranty Return, you must follow the Warranty Return Procedure.
\n\nLimited Lifetime Warranty
Standard wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A standard frame is defined as a frame that has not been modified or altered from its original specifications by Balanced Body.
\n\n2 Year Limited Warranty
Contrology Springs (including all Contrology Spring models) have a limited warranty to 2 years from date of invoice, or after 3,000 hours of usage (whichever comes first).
\n\n10 Year Warranty
Contrology Reformer, Frame & Tower.
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